July 05, 2015 / TREAT OTHERS THE WAY THEY WANT TO BE TREATED
July 05, 2015
In most situations, the degree of influence from one person to another is proportional to the quality of the relationship that exists between them. The foundation of a good relationship is good communication, and the style of communication that is most effective to building a good relationship is other-centric.
Business communication can be a series of screwed up disconnects ripe with misunderstanding, creating a lack of alignment and common purpose to achieve results.
Business communication can be a series of screwed up disconnects ripe with misunderstanding, creating a lack of alignment and common purpose to achieve results. Typically, in business communication people don’t seek to understand one other, instead they seek to make their point known and convince others that they are right. As a result, many businesses are faced with communication challenges, which prove to be quite costly if not assessed and addressed. Miscommunication costs businesses $37 billion (or $26K per employee) in the US and UK every year. On the other hand, according to a report by Mitchell Communications Group, organizations that learn effective communication are nearly five times as likely to retain the best employees.
Other-centric communication takes the opposite approach. The primary benefits of other-centric communication are that people feel valued and enabled to be in sync with teammates and leadership, speeding the pathway to more meaningful collaboration. When the focus is on the other person discovery happens, expertise can be leveraged and people are more committed to move forward linking arms.
Six Easy Ways to Achieve Other-Centric Communication
Two Significant Barriers
Exceptional Communicators Practice Other-Centric Communication
Does other-centric communication sound simple? It is, in concept, but few people demonstrate this practice in their communication style. Differentiate yourself by focusing on others, and in doing so you will reap the rewards and build better relationships with more influence.
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