Building a brand that genuinely connects with people is more important now than ever. Being a generous brand provides advantages in today’s crowded and competitive marketplace. I’ve learned this first-hand while building my personal brand.
Selling art online is an incredibly competitive space. Over the past three years, I’ve been selling my personal artworks on various online platforms, and through a lot of hard work I’ve been able to build a decent following and gain an understanding of what my customers care about and value—which I’ve learned is to support brands that are authentic, transparent and genuine.
With crisis appearing daily in headlines, on television and in radio, it’s hard to ignore the Syrian refugee crisis. Becoming more and more compelled to help them, I wanted to find a way to assist beyond just a single donation. So using my brand, I exposed my audience to the crisis using a genuine narrative they can be a part of through personal art expression.
I wasn’t worried about sales—my goal was to expose the story to my audience with the goal of helping the refugees.
During the month of September, the entire month of art sales proceeds were donated to help the child refugees. By the end of the campaign, my sales had surpassed all other months. With the support of my brand audience, I was able to give thousands of dollars to people in need. Nearly a thousand people shared my art—it was the ultimate win-win. I was able to build a brand experience that inspired people while simultaneously helping refugees who were living in unimaginable conditions.
Promoting my art is not enough to make a huge impact on the crisis, but it did expose my audience to a topic they care about and gave them a way to become involved through a medium they already support and care about.
During this campaign, I learned the three uncommon advantages to being a generous brand.
How can generosity help your brand? Is there a cause you or your customers are already passionate about? Are you connected to a non-profit? It may be the idea that jumpstarts your business. At the very least, it will inspire and offer a greater vision for your brand.